Rapid Self-Checkout
WALMART|2023
PRE-LAUNCH | 1 STORE PILOT
BRIEF: Walmart is building its own self-checkout platform to decrease reliance on manpower without increasing ‘shrink’, which presents a large opportunity. For our customers, it is a faster, more intuitive checkout experience. For our associates, it is simplified serviceability and easier cleaning. For our technicians, it is modular configurations and flexibility.
BRIEF
OUTCOME: This project standardizes and modernizes all self-checkout units across the fleet through simplified SKUs, modular configurations, ‘multi-signal’ technology integration, simplified maintenance, easier cleaning, and an overall faster, more seamless checkout process—leading to hundreds of millions of dollars in savings annually.
OUTCOME
ROLE: Principal Industrial Designer & Team Lead
TEAM: Sean Madden, Carly Price, Sarah Wilson, Diego Brunot, Carissa Lim, Michael DeSilva, Gary Reverol, Amanda Brown, Michael McPherson, Brendan Wilson, Andrea Bartels, John Rollins, Jathen Brown, Samuel Hunter, Darrell Whitelaw
ROLE & TEAM
Save time, live better.